"By listening emphatically, we often can help others find their own solutions." -- Marvin J. Ashton (Ensign, May 1983, p. 31.)It is true that listening is sometimes the only thing someone needs to come to conclusions.
My father is a problem-solver. When I discuss problems with him, he always comes up with several solutions -- when all I needed was to just work through the problems myself. I remember when I was growing up I would need to specify "Dad, this is just a listening conversation."
Lending a listening ear may be one of the most beneficial things you can do when others are struggling. Most of the time they know the answers to their problems, but just need to process.
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